Contact us
We are here for you
Get in touch with our customer service about a quote, our sustainability work or our deliveries. Call, chat or email us and you will get help whatever the matter is.
Terms & delivery
At a glance
- Validity
- 9 months from the date of issue
- Delivery
- Kivra, email, SMS or a physical card
- Payment
- Invoice on 30-day terms
- Branding
- Logo and a personal greeting included
- Prices
- Shown excluding VAT
- Support
- Your own contact, weekdays 08:00–17:00
Contact us with a question or for a quote
Direct contact
Get in touch
We answer on weekdays, 08:00–17:00.
- hej@charma.io
- +46 13 461 09 30
Questions & answers
Frequently asked questions
How does a Charma gift card work?
You pick the amount and the design, then add recipients and a delivery method. The recipient redeems the card freely from the range.
How long is the gift card valid?
The validity is stated on the card and in the order confirmation. Normally 9 months from the date of issue.
How can we pay?
Companies pay by invoice on 30-day payment terms.
What delivery options are there?
Digitally via Kivra, email or SMS, physically to each recipient, or in one batch to your company address.